Absolutely wonderful! We cannot recommend Mr water heater enough!! When i called i was greeted by Samantha who was lovely. I instantly felt comfortable discussing what it was that we needed. She was clear and explained exactly what was involved. John turned up very quickly the same day. He tol was a lovely man. He was professional and friendly. I could tell he'd been in the business for a long time and I felt confident he knew what he was doing. He was to the point and made it clear up front what we were needing to spend. He made the whole process so simple and easy. We had hot water by the afternoon and he came back the next day to place my hot water system outside. The products he used also were of top quality...to match his work. We will be sticking with Mr waterheater for all our plumbing/water issues into the future and absolutely recomend all to try them. It's old fashioned service with a high quality work ethic.

  I live out in the sticks to far for John to drive, although John still took the time to help me fix my water heater over the phone, John is clearly very passionate on what he does and I would recommend him to anyone.

  Rang him in the morning, temporary fix within a few minutes, new hot water service before nightfall. Even fixed the chronic leaking problem whilst he was there. Very knowledgable and helpful.

  Called just after 7.30 in the morning and had it fixed by midday, even got a call to say he was running a little late. Didn't try to sell me a new system,just a repair job. Would definitely recommend.

  Hot water went down last night, I gave John a call this morning based off the great reviews here. I couldn't speak more highly of him. Thankfully, it was not the tank in our case and he fixed our problem before we knew it. Honestly can't go wrong with John.....